Live restaurant order management and Kitchen Display (KDS)
Keep kitchen chefs and floor servers aligned in real time. Stream table orders, itemized modifiers, special cooking notes, and waiter service requests in one fast terminal.
Built for kitchens during dinner rush
Zero complex hardware required — run `/orders` on any kitchen tablet, countertop laptop, or manager monitor.
Real-Time Server-Sent Events Stream
New table orders and customer service calls appear instantaneously without manual page reloads, paired with an optional synthesized order bell chime.
Structured Ticket Stage Progression
Move tickets cleanly across Placed → Accepted → Preparing → Ready → Served, keeping the front-of-house and dining table synchronized.
Waiter Service Call Queue
Receive instant requests for Water, Cutlery, Extra Napkins, or Check/Bill tagged with exact table names and section zones.
Role-isolated access for owners and floor staff
- 01
Create staff credentials
Add Manager, Kitchen, or Waiter accounts in Dashboard → Staff & Access with one-click PIN/password reset.
- 02
Run kitchen & floor terminal
Staff sign in at `/orders/login` directly into a dedicated dark-mode KDS console scoped only to order operations.
- 03
Audit history & export CSV
Search past orders by ticket number or dish across date presets (`Today`, `7d`, `30d`) and export itemized CSV logs.
Key kitchen & floor operational safeguards
- Variant breakdowns and customer dietary instructions highlighted on every ticket
- Per-venue dark or branded typography tokens applied automatically in the KDS view
- Average Order Value (AOV) and completed order summaries in History
- Pay-at-Counter payment mark-off and rejection/cancellation audit notes
Frequently Asked Questions
Do staff logins give access to billing or owner settings?+
No. Waiter and Kitchen staff authenticate through `/orders/login` with scoped access restricted strictly to live order fulfillment and table service requests.
Can we export order records for daily accounting?+
Yes. Staff and owners can filter Order History by date range or status and download a CSV export directly from `/orders/history`.
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