Faster table ordering without wrong-table mistakes
Let dine-in guests browse 3D dish visuals, select size or spice variants, add special kitchen notes, and submit table orders straight to your Kitchen Display.
Engineered for high-accuracy dine-in service
Unlike generic link-based order forms, Menzy protects table identity and dining sessions automatically.
Strict Cryptographic Table Resolution
Orders can only be routed to a table via its signed QR token. Guests never accidentally type the wrong table number or order into someone else’s table.
30-Minute Idle Session Rescan Guard
If no order is placed for 30 minutes, the browser session expires cleanly and asks the guest to rescan the physical QR card — blocking leftover tabs from outside the restaurant.
One-Tap Waiter Service Calls
Guests at the table can request Water, Cutlery, Napkins, Bill, or Staff Assistance in one tap, pinging floor staff immediately with audio & banner notifications.
How a guest table order moves from scan to plate
- 01
Guest scans table QR
Their browser opens the table hub pinned to that exact table ID with verified pricing and tax preview.
- 02
Customize & place order
Diners pick dish variants, enter optional cooking notes, review subtotal + tax + service charge, and submit.
- 03
Live kitchen & status tracking
Orders ring immediately on `/orders` and update on the diner’s screen through Accepted, Preparing, Ready, and Served.
Built-in operational controls for owners & managers
- Toggle New Orders on/off anytime while keeping the visual menu live
- Server-calculated taxes and optional service charge with clean itemization
- Pay-at-Counter settlement status tracking alongside kitchen ticket stages
- Support for Pay at Table / Counter workflows tailored for fast casual and dine-in
Frequently Asked Questions
Can we pause incoming QR orders during an overwhelming rush?+
Yes. Toggle Accept New Orders off in your dashboard Ordering Settings anytime — guests can still browse the menu and call a waiter.
How does the 30-minute table expiry work?+
Each table scan creates an active ordering window that stays valid for 30 minutes without order submission. Every placed order refreshes active service continuity, and idle sessions cleanly prompt for a physical QR rescan.
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