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Contactless QR Table Ordering

Faster table ordering without wrong-table mistakes

Let dine-in guests browse 3D dish visuals, select size or spice variants, add special kitchen notes, and submit table orders straight to your Kitchen Display.

Engineered for high-accuracy dine-in service

Unlike generic link-based order forms, Menzy protects table identity and dining sessions automatically.

Strict Cryptographic Table Resolution

Orders can only be routed to a table via its signed QR token. Guests never accidentally type the wrong table number or order into someone else’s table.

30-Minute Idle Session Rescan Guard

If no order is placed for 30 minutes, the browser session expires cleanly and asks the guest to rescan the physical QR card — blocking leftover tabs from outside the restaurant.

One-Tap Waiter Service Calls

Guests at the table can request Water, Cutlery, Napkins, Bill, or Staff Assistance in one tap, pinging floor staff immediately with audio & banner notifications.

How a guest table order moves from scan to plate

  1. 01

    Guest scans table QR

    Their browser opens the table hub pinned to that exact table ID with verified pricing and tax preview.

  2. 02

    Customize & place order

    Diners pick dish variants, enter optional cooking notes, review subtotal + tax + service charge, and submit.

  3. 03

    Live kitchen & status tracking

    Orders ring immediately on `/orders` and update on the diner’s screen through Accepted, Preparing, Ready, and Served.

Built-in operational controls for owners & managers

  • Toggle New Orders on/off anytime while keeping the visual menu live
  • Server-calculated taxes and optional service charge with clean itemization
  • Pay-at-Counter settlement status tracking alongside kitchen ticket stages
  • Support for Pay at Table / Counter workflows tailored for fast casual and dine-in

Frequently Asked Questions

Can we pause incoming QR orders during an overwhelming rush?+

Yes. Toggle Accept New Orders off in your dashboard Ordering Settings anytime — guests can still browse the menu and call a waiter.

How does the 30-minute table expiry work?+

Each table scan creates an active ordering window that stays valid for 30 minutes without order submission. Every placed order refreshes active service continuity, and idle sessions cleanly prompt for a physical QR rescan.

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